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    Home»Debt Collectors»TNC Collections – Do You Have to Pay? 2023

    TNC Collections – Do You Have to Pay? 2023

    Not everyone ends up paying the TNC Collection agency just because they got a debt letter from them. But it is equally important not to ignore their reachouts as it could escalate to worsen the situation if not treated well.

    Join us to dive in as we uncover the unfolding mystery behind TNC Collection and the choices lying ahead…

    Jane Rohan

    Last updated on 29 January 2024
    Fact Checked

    Table of Contents

    1. Who are TNC Collections?
    2. TNC Collections Reviews
    3. Why Are TNC Collections Contacting Me?
    4. Should you pay the private parking ticket?
    5. What to Do If TNC Contacts You?
    6. How TNC Attempts to Recover Debt?
    7. Can TNC Debt Collection Agency Take Me to Court?
    8. Can I Ignore TNC?
    9. Can I Stop Debt Letters From TNC Collections?
    10. Are TNC Collections agents are bailiffs?
    11. TNC Collections Parking Tickets
    12. What is the difference between a Private vs. Council Parking Fine?
    13. How to Make a Complaint about TNC Collections?
    14. Need more help to deal with TNC Debt Collection Agents?
    15. TNC Collections Contact Details
    16. Key Points

    MORE
    LESS

    If you really owe TNC Debt Collection Agency, don’t worry. There are other options in the UK that you could use to solve your debt issue.

    Some individuals have successfully negotiated a payment plan with their debt holders, while others have secured discounts on their overall debts. Plus, there are some people who have pmanaged to clear debts, write off a portion of their unaffordable debt or get accepted for a decreased monthly instalment payment plan through other alternative debt solutions.

    It’s important to recognise that each debt solution comes with its own set of advantages and disadvantages. Therefore, it’s crucial to be well-informed about them to make a reasoned decision.

    We have meticulously evaluated each debt solution method to equip you with the necessary information in order to empower you to make a decision that aligns with your unique circumstances.

    Thus, keep reading this article, as it will help you gain insights into the process of debt write-off. The evaluation of all options that are available to you will help you in making a well-informed decision.

    Who are TNC Collections?

    TNC Collections is one of the largest debt collection service providing companies in the UK. They have been in the business for almost 50 years now and have managed to spread their operations in countries like Australia, New Zealand, the USA and Ireland.

    Over the years, they’ve not only expanded their clientele but have also cultivated trust and reliability. They represent the fusion of experience and modern techniques.

    Their services include:

    1. Collections Services: They adopt full use of Letter, Email, & Text campaigns whilst specialising in Telephone Collections
    2. Parking Collection: TNC Collection agents use a trigger-based parking recovery strategy designed to swiftly transition accounts through a DVLA check and into the recovery process. This approach is geared towards minimising the time taken for initiating the recovery process.
    Who Do TNC Collections Collect Debt For?

    TNC Collections does not publicly disclose their specific client names due to confidentiality agreements and privacy concerns. This is a common practice for such firms to protect both their clients and themselves.

    TNC Collections does not have a specific debt category that they heavily focus on when it comes to providing debt collection services. Thus, they are open to providing debt recovery services to any client from any debt category.

    Yes, their specific client names are not publicly disclosed. But, they are known to cater to a diverse clientele in the UK. Their services extend to businesses of varying sizes, ranging from small and medium-sized enterprises (SMEs) to large corporations.

    In general, their clientele is from the following sectors.

    • Retailers with unpaid bills.
    • Utility companies that are seeking help to recover their dues.
    • Credit card firms with outstanding balances.
    • Parking Companies

    This inclusivity reflects their ability to address the debt recovery needs of a broad spectrum of businesses operating in the UK.

    Is TNC Collections a legitimate company?

    Yes, TNC Collections is a legitimate debt collection service providing company. Below are some of the facts that will help you to verify their legitimacy.

    1. The TNC Collections have registered their company in Companies House of UK under the company name ‘UNITY (SERVICES) LIMITED’.
    2. Their Companies House Registration Number is 01639615.
    3. Their website claims that they are been authorised by DVLA and BPA (British Parking Association).

    TNC Collections Reviews

    Opinions about TNC Collections are like the weather. Some find their experience as clear as a sunny day, praising their professionalism. But some can feel it more like a stormy encounter, raising a few red flags.

    Keep in mind reviews are personal experiences. Someone’s rainy day with TNC Collections might have been because they didn’t have their debt umbrella ready.

    • On Google Maps reviews, they have managed to secure a 1.0 score out of 5 over 15 reviews.


    (The above screenshot was taken from their Google map review section:[Source])

    Don’t feel overwhelmed just after seeing these reviews. We’ve got you covered. Take a deep breath, and let’s delve deeper.

    Why Are TNC Collections Contacting Me?

    The most probable reason for TNC Debt Collection Agency to reach out to you is that they believe you owe them money.

    Sometimes, you might not even know who the TNC Debt Collection Agency is. However, three main instances where you might experience their intervention are as follows:

    1. The TNC Debt Collection Agency has reached out to you mistakenly. You can simply get in touch with TNC Debt Collection via a phone call and resolve this issue by reasoning if it’s really a mistake.
    2. Your Original creditor has hired them to chase after you to recover the debt. Here, they earn a commission or a fixed fee for each debt they collect successfully.
    3. Your Original Creditor has sold your bad debt’s ownership to TNC Debt Collection Agency as they are tired of chasing after you in order to collect the debt. Here, they purchase the ownership of your debt for a fraction of the total debt. Then they chase after the debtor to recover the whole total, making them a huge profit in return.

    Debt collection is one of their main ways of generating revenue. Thus, they will not let you slip away easily. As you can see, If TNC Debt Collection Agency is contacting you, it means you might have an outstanding debt.

    But hold your horses! Is the debt even yours? Here’s the real deal.

    Should you pay the private parking ticket?

    The decision to pay a private parking ticket depends on various factors, particularly whether the car park operator followed the correct procedures and if legal actions have been initiated.

    TNC Collections often initiates legal actions, but their willingness to do so can vary. Therefore, it’s essential to assess whether they adhered to the proper processes and to address any discrepancies.

    For instance, you should check if they sent the ticket within the required timeframe and if they offered a mandatory discount for early payment.

    Reviewing these details can help you determine the validity of the ticket and whether there are grounds for dispute. If there are procedural errors or if the ticket was not issued correctly, you may have a basis for challenging it.

    Before doing anything, It’s advisable to carefully examine the circumstances and consider seeking legal advice if needed before deciding whether to pay the private parking ticket.

    What to Do If TNC Contacts You?

    Should You Just Pay a TNC Debt? The first thing you should do is to verify whether you really owe them.

    For that,

    1. Gather all your credit history documents in your home and try to find a reference to the debt. You should take action if you really owe them.
    2. If you really owe them, check whether your debt can be sorted under the Statute-Barred debt category. We have answered what statute-barred debts are in a separate section below. So keep reading.
    3. If the debts are not sorted under the statute-barred debt category, then you need to ask the TNC Debt Collection Agency to verify your debt.

    We strongly suggest you ask TNC Debt to provide you with the written documents in order to prove you really owe them. For that, you can write a request letter titled ‘Prove the Debt,’ asking to send you written provable documents that show you really owe them.

    They are bound by law to reply to you with proof. Additionally, make sure to keep a copy of the request letter and send it via a trackable mail service. This documentation will come in handy if TNC Debt Collection agency’s agents go to court without replying to you with proof.

    Their reply should at least include a copy of the initial credit agreement you had with the original creditor. You are not required by law to settle the debt until they prove you really owe them.

    What are statute-barred debts?

    TNC may pursue old debts, and it’s essential to be aware of the UK’s Statute-Barred debts. There are 3 main conditions you need to fulfil simultaneously in order to get a Statute-Barred excuse from the court.

    This includes:

    1. Your debts must be older than 6 years from the date you made the last payment towards it.
    2. You should not have any communication with your creditor within that six-year period mentioned in the first point.
    3. You should not have received a court order like County Court Judgement (CCJ) against your debt within that six-year period mentioned in the first point.

    Your debt becomes statute-barred if the above three conditions are fulfilled at the same time. As a result, your debt becomes legally unenforceable. However, note that the debt technically still exists. It just simply means that if you ignore paying the debt, they will not be able to go to court against you for it.

    But just because your debts become legally unenforceable by the court does not mean your credit history will clear your debt as well. Instead, receiving a Statute-Barred excuse for your debt will negatively affect your credit history. As a result, you may face difficulties in getting new loans and credit cards in the future.

    However, not all debts become statute-barred. HMRC debts and debts with a County Court Judgment (CCJ) remain enforceable for extended periods.

    It’s better to seek debt advice from a debt advisor if you’re unsure about your debt’s status. These advisors can assess your debt, determine its status, and guide you on the appropriate actions to take.

    What if TNC Debt Collection Agency proves you really owe them?

    The easiest way to solve this debt issue with TNC Debt Collection Agency is to settle the debt in one go and get done with it.

    Or you can get in touch with them via phone call and request a payment plan if you are facing difficulties financially. Keep in mind to ask them about a payment plan in a way they get convinced enough to approve one for you. They will surely approve a payment plan if you can convince them with proof of your income and expenditure.

    How TNC Attempts to Recover Debt?

    Suppose you do not acknowledge the debt being pursued by the TNC Debt Collection Agency. In that case, the company will initiate a sequence of series of general actions, as detailed below:

    1. The TNC Debt Collection Agency will initially send you a notification letter letting you know about the debt transition from your original creditor and what to do next. Mainly asking to settle the debt.
    2. From there onwards, you will receive repeated phone calls, emails and letters (their collection agents might do home visits if all other reachouts are failing) demanding payment and warning of further actions.
    3. The company will place phone calls to any contact numbers they believe you may be reachable on. These calls may often occur outside of regular business hours in an attempt to reach you at home.
    4. In some instances, a collection agent may pay a visit to your residence during evenings or weekends, aiming to contact you at home if you ignore their phone calls and letters.
    5. If you ignore their reachouts, a default notice may be issued against you gradually. Plus, it will be recorded on your credit history.

    Can TNC Debt Collection Agency Take Me to Court?

    Yes, ignoring TNC Debt Collection agents’ calls and messages increases the likelihood that they will take legal action against you. The decision to do so often hinges on the debt’s size.

    For instance, a parking fine might not be their top priority for legal action, although it remains a possibility, and the chances rise as your total debt amount increases.

    TNC Debt will generally start taking the following steps if you ignore all their ways of reaching.

    1. They will send you one last letter titled ‘Letter Before Action (LBA)’ if you ignore their default notice. Through that letter, they will inform you that they will take your debt issue to court to find a solution if not settled before the due date mentioned in the letter.
    2. Surely, they will go to court to file for a County Court Judgment (CCJ) against you if you ignore their LBA.

    • A County Court Judgment (CCJ) makes you legally responsible for the debt if it is proven you really owe them in court.
    • You can remove this CCJ if you settle the debt within 30 days of receiving this court order.
    • Or else, the status of your CCJ will be updated to ‘satisfied’ and will last for six years on your credit history report if you take more than 30 days to settle the debt.
    • Once a CCJ negatively impacts your credit report, you might find it difficult to get new loans and credit cards in the future.
    What will happen if you ignore a CCJ?

    If you ignore the CCJ, TNC Debt Debt Collection Agency agents will once again go to court to take a Warrant or Writ of Conduct to use bailiffs to visit your home and seize your belongings.

    1. Then, the bailiffs will send you an Enforcement Notice 7 days prior to visiting your home and seize your belongings if you do not settle the debt.
    2. The bailiff agents will visit your home and seize your belongings if you ignore the Enforcement Notice.
    3. Those seized items will be sold in an auction to cover the total debt and all bailiffs’ charges.

    Sometimes, they may even take a statutory demand as well. It serves as the initial step in potentially declaring you bankrupt. Keep in mind this option is only applicable to debts exceeding £5000.

    We strongly suggest that you don’t wait till things escalate to this extent. Plus, there is plenty of time in between these procedures. So you can use that time to find a better solution. At least try to get debt advice from a professional debt advisor if you feel like you cannot handle it alone.

    Keep reading. We have mentioned some of the ways you can get help in solving this debt issue in the later part of this article.

    Can I Ignore TNC?

    No, TNC is obligated to provide you time to assess your situation, but ignoring them is not advisable. You also don’t need to respond immediately. Surely, their notices will indicate some grace period. Here, their intention is to give you a chance to research your options.

    However, they will only grant this space once you’ve informed them that you’re working on resolving your accounts. So, reaching out to them sooner will benefit you in the long run and decrease their constant calls.

    You can contact them via phone number 01242 214645 during weekday office hours.

    Can I Stop Debt Letters From TNC Collections?

    You control the narrative of how you wish to be communicated with. By expressing your communication preferences to TNC, be it via phone, letter, or email, you can align correspondence to your comfort level.

    To minimise their constant reachouts, the best way to be in contact with them is through letters. You just have to request a letter stating that you prefer to communicate with them only using letters. They are bound by law to honour your request and stop all other ways of ongoing reach-out practices.

    They may monitor their calls and messages to identify when you’re most likely to respond. Informing them of a convenient time for you will not only ease their workload but also empower you with more control over the situation.

    Are TNC Collections agents are bailiffs?

    No, TNC Debt collection agents are not bailiffs. While they might reach out to you, potentially even from 01242 214645, they don’t have the legal authority to enter your home or take away your possessions.

    Their primary role is to Communicate and negotiate. Always remember knowledge is your shield against undue panic.

    TNC Collections Parking Tickets

    The TNC Collections website outlines their role in assisting private car park operators with the recovery of payments for parking tickets. These tickets represent fines imposed on motorists for non-payment or overstaying in privately owned car parks, such as those affiliated with supermarkets and hospitals.

    Notably, TNC Collections does not pursue council parking tickets, as the enforcement procedures for these fines differ.

    What is the difference between a Private vs. Council Parking Fine?

    The primary distinction between a private parking fine and a council parking fine lies in their nature and enforcement:

    1. Private Parking Fine (Parking Charge Notice):

    • Issued by private car park companies.
    • Functions more like an invoice, alerting motorists to the violation of the car park’s rules.
    • Conducted and charges are been recovered by the car park operator. Their company can take legal action to recover payment if you ignore paying them.
    1. Council Parking Fine (Penalty Charge Notice):

    • Issued by local councils or transport authorities.
    • Represents an enforceable fine for parking contraventions on public land.
    • The enforcement process involves local authorities, and failure to pay may lead to legal consequences.

    How to Make a Complaint about TNC Collections?

    TNC is required to follow strict FCA guidelines placed on them when conducting debt recovery practices.

    Below are some of the rights you have while engaging with debt collectors like TNC Debt.

    1. The option to request TNC to limit their communication with you, excluding vital notifications.
    2. The ability to demand evidence of the alleged debt.
    3. The right to fair and respectful treatment, with protection from harassment or threats.
    4. Be prepared to engage in negotiations and reach an agreement on a feasible repayment plan with them.
    5. The right to insist on clear and accurate details about the debt, such as the owed amount, the original creditor, and available repayment choices.
    You can make a complaint about them if you feel like they have engaged in unethical practices while dealing with you.

    For that:

    1. At first, it is better to make a complaint to TNC headquarters about the bad experience. It will give them a chance to solve the issue internally.
    2. As your secondary option, you can make a complaint to the Financial Ombudsman Service (FOS) if you are not satisfied with TNC’s response to your complaint. Make sure to give them provable proof when submitting a complaint in order to make a strong case. Otherwise, the process will take time.

    TNC will end up paying a huge fine or compensation to you if they are proven guilty of their conduct by the legal officers.

    If you find hardship in dealing with TNC, then you can use trusted debt advisory charities like Citizens Advice, National Debtline, and StepChange to take free debt advice to deal with your debt issue.

    They will help you leverage their expertise to understand your rights and navigate through the complaint procedure with TNC.

    Need more help to deal with TNC Debt Collection Agents?

    There are a number of other alternative debt solutions available in the UK. Sometimes, you may find hardship in agreeing to unaffordable payment plans suggested by TNC Debt. In those situations, it’s better to apply for a debt solution to resolve your debt issue effectively.

    But keep in mind you need to fulfil certain unique conditions in each of these debt solutions in order to get acceptance. Choosing the right debt solution will help you in solving your debt issue, while choosing the wrong one will worsen your financial situation.

    Therefore, it’s better to take debt advice from a professional debt advisor if you find hardship in selecting a debt solution alone.

    Here are some key debt solutions available in the UK:

    1. Debt Management Plan (DMP): An informal solution enabling you to make single monthly payments toward your debts without a binding commitment.
    2. Individual Voluntary Arrangement (IVA): A formal agreement with creditors where you make regular payments, and the remaining debt is typically written off after 5 or 6 years.
    3. Trust Deed: A Scottish alternative to the IVA with similar terms, including monthly payments and potential debt write-off.
    4. Debt Relief Order (DRO): Suited for those with financial hardship. It involves a year of no payments while interest is frozen. Potentially, it can lead to debt write-off.
    5. Bankruptcy: A serious option when you have no realistic means to repay debts. It offers a fresh start but with significant implications.
    6. Sequestration: Sequestration is essentially the Scottish equivalent of bankruptcy.

    • You might be eligible to pursue a Minimal Asset Process bankruptcy (MAP) if your income is limited and you lack valuable assets.
    • This MAP option is characterised by its swiftness, cost-effectiveness, and simplified process, making it a practical choice worth exploring.
    Alternatively,

    Feel free to fill out our online form by clicking here if you want personal help from our Money Advisor Team based on your current financial standing.

    Below is one instance where a person asks for help through an online forum as she has no idea what to do next. [Source]

    Don’t worry. You have come to the right place. Just click on the above online form link and fill out the details of your relevant debt issue so that our MoneyAdvisor team member can get back to you to help.

    TNC Collections Contact Details

    Below are some of the contact details of the TNC Debt Collection Agency.

    Website: https://www.tnccollections.com/
    Phone: 01242 214645
    Address: Suites 358/359 Central Chambers, 93 Hope Street, Glasgow, G2 6LD

    Key Points

    • TNC Collections is a prominent debt collection agency that manages debt recoveries from various sources, notably private parking tickets.
    • Debt Write-off in the UK: A significant number of UK residents have the legal provision to write off portions of their debt. It’s essential to explore if you’re among them.
    • Before engaging, always ensure you are using the official contact details of TNC Collections to prevent scams or misinformation.
    • The Approach: Receiving communication from TNC Collections doesn’t mean immediate payment. Instead, evaluate the situation, verify the debt, and explore available options.
    • Prove-the-Debt: It’s a rightful step to send a ‘prove-the-debt’ letter to TNC Collections, demanding evidence like a signed credit agreement before making any payments.
    • Some debts may be too old(statute-barred) to be taken to court in the UK. If a debt is statute-barred, one doesn’t need to repay it legally.
    • Seeking Assistance: Several organisations and charities in the UK specialise in providing debt advice, ensuring individuals can navigate their debt situations confidently.
    • Effective strategies such as budgeting, regular savings, and timely bill payments can protect individuals from potential debt complications.
    • Apart from TNC Collections, agencies such as Lowell, Moorcroft, and Wescot may also appear on your credit report. It’s crucial to verify and understand these listings.

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