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    Home»Debt Collectors»P&J Debt Collection – Do You Have to Pay?

    P&J Debt Collection – Do You Have to Pay?

    Are you facing a notice from the P&J Debt Collection? You might not have to part with a single penny. However, brushing them aside could spiral into a daunting ordeal. So, what should you do next? Stay with me, as the following steps could change everything…

    Warren Marshall

    Last updated on 29 November 2023
    Fact Checked

    Table of Contents

    1. What is the P&J Debt Collection?
    2. Who does P&J Debt Collection work for?
    3. Are P&J Debt Collection also bailiffs?
    4. Have you received a P&J Debt Collection letter?
    5. Can I Stop Debt Letters From P&J Debt Collection?
    6. Does that mean you have to pay the P&J Debt Collection?
    7. First, check if the P&J debt can be enforced.
    8. Is it still enforceable? Here’s your next step
    9. Will They Give Up Chasing?
    10. So, how does P&J Debt Collection recover debts?
    11. Can P&J Collection Take Me to Court?
    12. How to Make a Complaint about P&J Debt Collection
    13. P&J Debt Collection reviews
    14. P&J Debt Services Contact Details
    15. Need more help?
    16. Key Points:
    17. FAQ :

    MORE
    LESS

    What is the P&J Debt Collection?

    Picture a bustling town named Hemel Hempstead. Amidst its heartbeat, P&J Consumer Debt Services, often referred to as P&J Debt Collection, rises as a beacon in the debt collection world of the UK.

    Founded in the transformative year of 1980, this agency has weaved its way through the intricate lanes of debt recovery, leaving a mark with its unique methodologies. Also, they have 30 years of experience in the medical sector in the UK. Following this, it becomes the reason why they are special.

    They are further explaining because they are grouping into one of the few companies that offer a debt collection service exclusively for medical accounts. Moreover, their staff have in-depth knowledge of all aspects of medical collection in the UK.

    When a letter with its emblem arrives at your doorstep, the immediate question is, should your pulse quicken?

    Who does P&J Debt Collection work for?

    So, dive a bit deeper, and you’ll discover that P&J’s clientele is varied but has a distinct pattern. Their major associations? As I have shown, Medical practitioners and an array of businesses. Further explaining, I can list their significant sources as

    • Hospitals
    • Clinics
    • Consultants
    • Patients

    When it comes to patients, what can be the scenario? Any ideas?
    If someone still needs to settle an outstanding invoice for a medical service, especially in a private-sector hospital, they may follow you.

    Say you’ve indulged in some private medical services recently, or there’s a lingering business transaction that you’ve overlooked. P & J might drop you a reminder.

    Curiously, they don’t demand an upfront fee from their clients. Instead, they earn a percentage from the recovered debts. A no-success-no-fee model. Intriguing, isn’t it? So, how aggressive are their recovery tactics?

    Are P&J Debt Collection also bailiffs?

    No, P&J Debt Collection agents are not bailiffs. Although both orbit around the world of debts, the differences are stark. While bailiffs might come knocking to repossess, P&J Debt Collection focuses on communication.

    Here, I will summarise to identify who are bailiffs and who are not. So, let’s look at this carefully.

    Debt Collector
    Bailiffs
    They work on behalf of creditors to contact debtors and request payment for overdue or unpaid bills. Bailiffs involved in the enforcement of court orders.
    Also, they do not have the legal authority to seize property. They have legal authority granted by the court to take and sell assets owned by the debtor under a warrent.
    Moreover, they always try to contact you via phone, letters, and emails as usual. But, they may visit the debtor’s residence or place of business in person.
    They tend to handle many debts, including unsecured debts such as credit card bills, medical bills, and personal loans. Following this, they are into more serious matters such as unpaid court fines, council tax arrears, or business debts.

    Following this, it makes sense that P & J Company is not a bailiff but a debt collector in the UK.

    They’ll call, send reminders, and negotiate but won’t barge in to take your belongings. If ever there’s an insinuation of such actions, it’s essential to stand firm, be aware of your rights, and report them.

    But if their hands are tied from repossession, what cards do they hold?

    Have you received a P&J Debt Collection letter?

    If you’ve been greeted by one of their infamous letters, especially a Letter Before Action, it’s essential not to panic. Such letters often contain legal jargon and threaten court action, which can be unsettling. But does this mean they will act on these threats? Let’s figure out.

    What are they trying to say using such a particular name as Letter Before Action? Well, it is a formal communication sent by a debt collector to inform you that legal action may be taken if the debt is not settled by a specified date. So, what can be included in it?

    • Your details
    • The creditor’s details
    • The outstanding debt amount
    • The specific date that you should settle your debt on or before
    • The legal actions they can take if you do not determine the debt
    • The consequences of the given legal action
    • Other details about court fees, legal fees, and interest

    So this should be taken more seriously at this moment. Most of the time, these letters are based on local laws and regulations. So I recommend you choose debt charity support to move with further steps towards the letter.

    But do not worry. You always have plenty of options, including negotiating a settlement or setting up a repayment plan with them.

    But here, I would like to remind you of a special note: first of all, you should check for verification of the debt.

    Can I Stop Debt Letters From P&J Debt Collection?

    You control the narrative of how you wish to be communicated with. By expressing your communication preferences to P&J Debt Collection, be it via phone, letter, or email, you can align correspondence to your comfort level.

    To minimise their constant reach outs, the best way to be in contact with them is through letters. You just have to request a letter stating that you prefer to communicate with them only using letters. They are bound by law to honour your request and stop all other ways of ongoing reach-out practices.

    They may monitor their calls and messages to identify when you’re most likely to respond. Informing them of a convenient time for you will not only ease their workload but also empower you with more control over the situation.

    Does that mean you have to pay the P&J Debt Collection?

    Hold onto your horses! Not so fast. Every debt has its story, and so yours might be different. Sometimes, these stories have unexpected turns.

    For instance, did you know that sometimes debts are too old to be enforceable? Other times, P&J might need more paperwork to prove the debt’s validity. Sounds intriguing, right?

    What’s next in this maze of debts and collections? Let’s see.

    Have you ever heard about the Statute-barred debts? Some might, but some might not. But do not worry. I will explain it now. Well,

    Statute-barred debts are no longer legally enforceable obligations due to the passage of time without any acknowledgement or payment by the debtor.

    In this scenario, the periods for statute-barred debts can vary widely based on the type of your debt as well as the based on jurisdiction. In simple terms, the creditor can no longer take legal action to recover the debt through the courts when the debt is considered Statute-barred.

    Also, the debt validation plays a significant role in this particular section. Because if the debt collector needs documentation to prove that you are owed their money, they can not take any payments from you.

    In brief, more wise thinking can save you from much trouble.

    First, check if the P&J debt can be enforced.

    Here’s where things get technical yet fascinating as I have shown, according to UK laws, certain debts age like fine wine, becoming ‘statute-barred’ after six years.

    If your debt has been maturing for over six years, P&J can’t legally enforce it. That’s a relief! In this case, what are the obligations covered under this option?

    • Unsecured Loans and Credit Card
    • Mortgages and Secured Loans
    • Council Tax Arrears can be the major types of debts I want to mention.

    Next, How do you know if your debt is statute-barred or prescribed? The answer will mainly be based on the time duration. I like to categorise it as

    • The last time you wrote to the creditor acknowledging that you owe the debt.
    • The last time you made a payment to the debt-collecting company
    • The earliest date the creditor could have started court action

    The curious question is that creditors do not have any action to take when they see their overdue amounts becoming statute-barred. According to the Financial Conduct Authority (FCA), creditors should stop contacting you.

    But, if the FCA does not regulate the creditor, they could ask you for payment after the statute. Also, they can take money from you if your debt is falling under this group, which covers

    1. DWP or local authority benefit overpayments
    2. HMRC tax credit overpayments

    After all, what if your debt is younger, fresher, and very much active? Feeling the suspense yet?

    Is it still enforceable? Here’s your next step

    Here’s where you can turn the tables. Challenge P&J. Arm yourself with knowledge and demand concrete proof of the debt. What kind of proof, you ask?

    • Original signed agreements.
    • Detailed account statements.
    • Any document that solidly ties you to the debt.

    Let’s explain this further for your future benefit.

    1. You can always request a Debt Verification Letter, which should include more accurate detailed information about the debt, including the current amount, the original creditor, and any relevant dates.
    2. Reviewing your records, including contracts, invoices, receipts, or any other relevant paperwork, is necessary.
    3. Credit Report is a significant source that gives you more accurate information. It will provide information about the debt, including the creditor’s name, the amount owed, and the debt status.
    4. Also, when you receive any collection notices, review them more carefully and check their accuracy.
    5. Seeking legal support is an essential step you should take in this situation.

    Now the ball’s in their court. Can they furnish these? Or will they falter?

    Will They Give Up Chasing?

    Let’s be honest; no one likes giving up, especially not P&J. Like a detective on a thrilling case, they’re tenacious. But why?

    • They’re incentivised to recover debts.
    • Their reputation rides on their success rates.
    • They believe in the power of persistence.
    • The profit will motivate them as a company
    • Due to the pressure to meet targets, they will work hard.
    • Also, their persistence can put financial pressure on debtors and motivate them to pour this: they operate within legal boundaries. W with the right strategy, some British, the right system, and some grit, you could either reduce or even nullify the amount. But how? Will they ever give up? What if they don’t? The answers lie just around the corner.

    So, how does P&J Debt Collection recover debts?

    In general, any debt collection agency including P&J Debt service, will outline their debt collectin process as below:

    1. Account monitoring: They track and monitor your account to assess your financial situation.
    2. Assessment of means and pre-sue reports: They analyse your financial means, income, and ability to pay the debt, using this information to maximise debt recovery for their clients.
    3. Process serving: They initiate communication with you to gather information about the unpaid debt. But full account monitoring begins once the court grants access, with some exceptions that allow debt collectors to view your bank account balance under certain circumstances.

    If you do not acknowledge the debt being pursued by P&J Debt Collection Agency, the company will initiate a sequence of series of general actions, as detailed below:

    1. The P&J Debt Collection Agency will initially send you a notification letter letting you know about the debt transition from your original creditor and what to do next. Mainly asking to settle the debt.
    2. From there onwards, you will receive repeated phone calls, emails and letters demanding payment and warning of further actions.
    3. The company will place phone calls to any contact numbers they believe you may be reachable on. These calls may often occur outside of regular business hours in an attempt to reach you at home.
    4. In some instances, a collection agent may pay a visit to your residence during evenings or weekends, aiming to contact you at home if you ignore their phone calls and letters.
    5. If you ignore their reach outs, gradually a default notice may be issued against you. Plus, it will be recorded on your credit history.

    Can P&J Collection Take Me to Court?

    Yes, ignoring P&J calls and messages increases the likelihood that they will take legal action against you. The decision to do so often hinges on the debt’s size.

    For instance, a parking fine might not be their top priority for legal action, although it remains a possibility, and the chances rise as your total debt amount increases.

    P&J will start taking the following steps generally If you ignore all their ways of reaching.

    1. They will send you one last letter titled ‘Letter Before Action (LBA)’ if you ignore their default notice. Through that letter, they will inform you that they will take your debt issue to court to find a solution if not settled before the due date mentioned in the letter.

    2. Surely, they will go to court to file for a County Court Judgment (CCJ) against you if you ignore their LBA.

    • A County Court Judgment (CCJ) makes you legally responsible for the debt if it is proven you really owe them in court.
    • You can remove this CCJ if you settle the debt within 30 days of receiving this court order.
    • Or else, the status of your CCJ will be updated to ‘satisfied’ and will last for six years on your credit history report if you take more than 30 days to settle the debt.
    • Once a CCJ negatively impacts your credit report, you might find it difficult to get new loans and credit cards in the future.
    What will happen if you ignore a CCJ?

    If you ignore the CCJ, P&J Debt Collection Agency agents will once again go to court to take a Warrant or Writ of Conduct to use bailiffs to visit your home and seize your belongings.

    1. Then, the bailiffs will send you an Enforcement Notice 7 days prior to visit your home and seize your belongings if you do not settle the debt.
    2. The bailiff agents will visit your home and seize your belongings if you ignore the Enforcement Notice.
    3. Those seized items will be sold in an auction to cover the total debt and all bailiffs’ charges.

    Sometimes, they may even take a statutory demand as well. It serves as the initial step in potentially declaring you bankrupt. Keep in mind this option is only applicable to debts exceeding £5000.

    We strongly suggest that you don’t wait till things escalate to this extent. Plus, there is plenty of time in between these procedures. So you can use that time to find a better solution. At least try to get debt advice from a professional debt advisor if you feel like you cannot handle it alone.

    Keep reading. We have mentioned some of the ways you can get help in solving this debt issue in the later part of this article.

    How to Make a Complaint about P&J Debt Collection

    Since P&J Debt Collection are authorised and regulated by the Financial Conduct Authority (FCA), they need to follow strict FCA guidelines placed on them when conducting debt recovery practices.

    Below are some of the rights you have while engaging with debt collectors like P&J Debt Collection Agency.

    1. The option to request P&J Debt Collection to limit their communication with you, excluding vital notifications.
    2. The ability to demand evidence of the alleged debt.
    3. The right to fair and respectful treatment, with protection from harassment or threats.
    4. Be prepared to engage in negotiations and reach an agreement on a feasible repayment plan with them.
    5. The right to insist on clear and accurate details about the debt, such as the owed amount, the original creditor, and available repayment choices.
    You can make a complaint about them if you feel like they have conducted an unethical practice while dealing with you.

    For that:

    1. At first, it is better to make a complaint to P&J Debt Collection headquarters about the bad experience. It will give them a chance to solve the issue internally.
    2. As your secondary option, you can make a complaint to the Financial Ombudsman Service (FOS) if you are not satisfied with P&J Debt Collection response to your complaint. Make sure to give them provable proof when submitting a complaint in order to make a strong case. Otherwise, the process will take time.

    P&J Debt Collection will end up paying a huge fine or compensation to you if they are proven guilty of their conduct by the legal officers.

    If you find hardship in dealing with P&J Debt Collection, then you can use trusted debt advisory charities like Citizens Advice, National Debtline, and StepChange to take free debt advice to deal with your debt issue.

    They will help you leverage their expertise to understand your rights and navigate through the complaint procedure with P&J Debt Collection.

    Where To Get Help With Debt

    There are a number of other alternative debt solutions available in the UK. Sometimes, you may find hardship in agreeing to unaffordable payment plans suggested by P&J Debt Collection Agency. In those situations, it’s better to apply for a debt solution to resolve your debt issue effectively.

    But keep in mind you need to fulfil certain unique conditions in each of these debt solutions in order to get acceptance. Choosing the right debt solution will help you in solving your debt issue, while choosing the wrong one will worsen your financial situation.

    Therefore, it’s better to take debt advice from a professional debt advisor if you find hardship in selecting a debt solution alone.

    Here are some key debt solutions available in the UK:

    1. Debt Management Plan (DMP): An informal solution enabling you to make single monthly payments toward your debts without a binding commitment.
    2. Individual Voluntary Arrangement (IVA): A formal agreement with creditors where you make regular payments, and the remaining debt is typically written off after 5 or 6 years.
    3. Debt Relief Order (DRO): Suited for those with financial hardship. It involves a year of no payments while interest is frozen. Potentially, it can lead to debt write-off.
    4. Bankruptcy: A serious option when you have no realistic means to repay debts. It offers a fresh start but with significant implications.
    Alternatively,

    Feel free to fill out our online form by clicking here if you want personal help from our Money Advisor Team based on your current financial standing

    P&J Debt Collection reviews

    Reviews about P&J are varied. Some people have had positive negotiations, while others aren’t thrilled about their communication methods. While keeping an open mind is essential, always verify any claims made about your debt with the original creditor.

    Following this, according to their official websites, Let’s look into what reviews they can get in both positive and negative ways.

    • “P&J have achieved almost 100% success for us; sincere thanks.” – Dental Practice Manager, Bristol
    • “I have been delighted with your service, which I used for the eight years I had my practice.” – Veterinary Surgeon, Cleveland
    • “I appreciate your help over the years. Small animal veterinary debts are difficult to collect, and you did significantly better than anyone else. We are very pleased with them, they look great! Thanks for the great delivery, too :)” – Veterinary Surgeon, Cleveland
    • “You have collected five out of six debts referred to you. Fantastic!” – Anaesthetist, Stoke on Trent
    • “I am delighted with your service and will have no problem recommending your services to my colleagues and contacts.” – Financial Company, Plymouth

    P&J Debt Services Contact Details

    Addressing the issue directly can be a viable approach:

    Address: P&J Consumer Debt Services, Maylands Business Centre,
    Redbourn Road, Hemel Hempstead HP2 7ES
    Phone: 01442 848500
    Email: free@pjcds.co.uk
    Website: https://www.pjcds.co.uk/

    Need more help?

    Always consult professionals or seek guidance from debt charities or Citizens Advice before moving. They can provide personalised insights tailored to your situation. Here, I will give some examples and information to help you understand how to act wisely.

    1. StepChange – They will provide free debt advice and create more suitable customised plans to manage and overcome debt issues.
    2. National Debtline – They will support you in choosing the more suitable option to solve your debt issue, and they will give more free, impartial advice to strengthen your income with their tools.

    Key Points:

    • P&J Debt Collection’s Origin: In Hemel Hempstead, P&J Debt Collection, also known as P&J Consumer Debt Services, is a reputable agency in the UK’s debt collection sector.
    • Primary Clients: P&J Debt Collection predominantly serves medical practitioners and various businesses. Their connection to the medical fit they might approach you for debt recovery implies that if you’ve received services from a private for debt recovery.
    • No-Success-No-Fee Model: Instead of charging P & Jents upfront, P & J Debt Collection’s revenue model is based on a percentage of the successfully recovered, which can influence their recovery methods.
    • Difference misconception: P&J Debt Collection, contrary to common misconceptions, isn’t a bailiff. While persistent in their outreach, they don’t possess legal authority to seize personal belongings.
    • Outreach Strategy: Once P&J Debt Collection obtains your contact information, their outreach can range from phone calls to detailed emails and even intimidating letters. Their communication emphasises the urgency of the debt and potential legal implications.
    • Legal Status of Some Debts: In the UK, specific debts may become statute-barred after a particular period, making them non-enforceable. Before settling any claims from the P&J Debt Collection, it’s crucial to check the enforceability of the debt.
    • Advice for Recipients: If you find yourself on P&J Debt Collection’s radar, rather than ignoring any communication, explore your options. This could be that the debt is valid, asking for concrete proof or seeking advice from trusted debt charities or Citizens Advice.
    • Awareness is Key: Being informed about your rights and the boundaries within which P&J Debt Collection operates can ensure you’re not pressured into any action that is not in your best interest.

    FAQ :

    Who does the P&J Debt Collection work for?

    Their primary dealers are Medical practitioners and various businesses, including Hospitals, Clinics, Consultants, and Patients.

    Are P&J Debt Collection bailiffs?

    The direct answer is No; they cannot seize or enter your property without legal permission.

    Will P&J Debt Collection take me to court?

    They can advise the creditor to take legal action, but it’s expensive and time-consuming. These threats are frequently used to instil fear and ensure timely payment.

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